Privacy Policy

Last Updated: 2024

Who we are

Our website address is: https://pchandrainvestment.com/

At Pchandra Investment, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our e-commerce website "pchandrainvestment.com".

By using our services or accessing the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information in order to provide you with the best experience possible:

A. Personal Identification Information

• When you make a purchase: We collect personal details such as your name, billing and shipping address, email address, and payment information.
• When you create an account: We collect your username, password, and other related information.
• When you contact us: We collect information such as your name, email address, and any details you provide in communication.

B. Non-Personal Identification Information

We may collect non-personal information about your visit to the Site, such as the type of browser you use, your IP address, the device you are using, and information about how you interact with our Site.

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand your preferences, improve website performance, and provide personalised content. You can set your browser to refuse cookies, but some parts of our Site may not function properly.

2. How We Use Your Information

We use the information we collect in several ways:

• To process transactions: We use your personal and payment information to complete purchases of discount coupons.
• To improve customer service: Your information helps us respond more effectively to customer service requests.
• To personalise your experience: We may use the information to offer content tailored to your preferences.
• To send periodic emails: We may send you information related to your order or updates regarding new products and services. You may opt out of these communications at any time.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

• Encryption: Sensitive payment information is encrypted using Secure Socket Layer (SSL) technology.
• Restricted access: Access to personal data is restricted to authorised personnel who are required to keep the information confidential.
• Regular security audits: We regularly check our systems to identify potential vulnerabilities.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following cases:

• Third-party service providers: We may share your data with third-party companies that help us operate our website or process transactions (e.g., payment processors or shipping companies). These companies are bound by confidentiality agreements.
• Legal requirements: We may release information when required by law or in response to valid legal processes.

5. Third-Party Links

Occasionally, we may include links to third-party websites on our Site. These websites have their own privacy policies, and we are not responsible for the content or activities of these linked sites.

6. Your Data Rights

As a user, you have the following rights regarding your personal data:

• Access: You may request a copy of the personal data we have on file for you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Deletion: You can request the deletion of your personal data where legally required.
• Opting out of marketing communications: You can unsubscribe from our marketing emails at any time by following the instructions included in the emails.

7. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our Site is not intended for use by individuals under the age of 13, and we do not knowingly collect personal data from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top of the page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Pchandra Investment
Email: support@pchandrainvestment.com
Phone: +91 7874767358